If you have noticed that you have a leak from a water main on your property, you may have a tendency to panic. It is important to not panic and to take some specific steps as to limit the damage your home and property may receive from this water and to stop the water from spreading to other areas. You will immediately need to contact your city or town water supplier and a local plumber, like the professionals at ADI. You will need to say “There is a leaking water main on my property.” They will likely give you some directions on what to do before they get there, but if they don’t, follow the instructions here.

Head to your home’s water metre and you will see a pipe coming into it and a pipe going out of it. Both pipes will have a shut off valve. You want to make sure you are turning off the supply line to the metre. You will know if you have succeeded if the metre itself stops moving. There will be a disc on the metre that will move when water is going through and when water is not being pushed through the metre, the disc will be stationary.

As you are waiting for the plumbing company to come, you may want to begin taking steps to make sure your property is protected from any standing water. Depending on where the water is, it could be possible that it could flood your home, your automobile or even get into the basement if you have one. You should also try to keep the water away from your neighbour’s homes as well if you can. If your neighbour’s home is in the way of the water, you should try to contact them or leave a note. The note can simply say “There was a leaking water main on my property but it is taken care of now”. You should give them the option to contact you if they find damage.

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